At Vivien Click, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
Information We Collect
We may collect personal information such as your name, email address, phone number, and delivery address when you place an order. We also collect non-personal information such as device type, browser details, and usage data to improve your shopping experience.
How We Use Your Information
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To process and deliver your orders
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To communicate with you regarding your purchases
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To provide customer support
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To send promotional offers and updates (if you have opted in)
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To improve our website and services
Payment Method
Vivien Click operates worldwide and accepts cash on delivery only for all orders. No online payment details are collected or stored.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers (such as shipping companies) to complete your order.
Opt-Out Instructions
You may opt out of receiving promotional communications from us at any time by contacting us at our support email. Once we process your request, you will no longer receive marketing emails from us, though we may still contact you about your orders.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us directly at our support email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].